Digitization: less paperwork and bureaucracy
Aviation is a very regulated area, where every procedure needs to be recorded. Previously it was done on paper, but there are far more modern ways. airBaltic has its internal application, which allows for significant streamlining of processes. We’ve been a developing partner for airBaltic for two years now.
- Responsible for the health and maintenance of the code
Tools & Technologies that are used
Objective-C, Swift, JSON, Gitlab, Xcode.
Latvian aviation company airBaltic wanted to have their information flow really quick and smooth. So they ordered an application for smart devices, developed by an external agency. It is an internal app for the flight crew to fill in mandatory reports regarding flight procedures and incidents. Before the app, the flight crew needed to fill in everything on paper and by digitizing the process it gave an example of how to save valuable time and money to make the process as easy as possible.
At some point the app needed to be modified, developed and fixed. “That’s how we became a partner, who continued developing the application,” told Aver Allmere, a business developer at FOB Solutions. “Our input is in consulting the client in product development questions and also taking the responsibility to deliver. We have also done testing.”
Currently airBaltic defines the urgency of bug fixes and requests feature development / improvements. The project is in constant development and maintenance. “We also improve it and add smaller features,” said Triin Korjus, Mobile Application Developer at FOB Solutions.
“Working and moving together for two years now, this relationship is a good symbiosis. Client knows how the system could work in their process and we know how to write it in the code. So we work through multiple options, determining what sticks and what not” explained Urmas Käbi, Test Lead at FOB Solutions.
The business target for the FOB is to deliver the requested changes based on a defined urgency level time frame. For airBaltic digitizing flight related protocols and processes gained them meaningful work time, decreasing the cost of handling all that paperwork.
“Transparency and mutual interest for the product are essential in a good customer relationship. We are easily reachable and the communication has always been really smooth so it’s a great partnership,” Urmas summed up.
More information: www.airbaltic.com